Iowa State Bank NEW ACCOUNT REPRESENTATIVE/CSR Sibley Branch lowa State Bank, with ten branches located in Northwest lowa is seeking a New Account Representative/CSR to join our team at our Sibley branch. The New Account Representative/CSR is responsible for providing exceptional customer service regarding daily banking transactions such that customer's banking needs are met and expectations are exceeded. Position is responsible for opening various types of accounts that best satisfies the customer's needs. Position will also assist customers with inquiries and problem resolutions in accordance with lowa State Bank's policies, standards and regulations. Every transaction should be viewed as an opportunity for new business development by making the customer aware of any product or service that may be of benefit to them. ESSENTIAL DUTIES: Provides exceptional customer service by greeting customers and assessing customer needs. Answer questions regarding Bank products and services. Opens new deposit accounts. Manages customer portfolio, services relationships and cross sells appropriate products and services to meet customer needs, assuring customer satisfaction, and achieving personal and retail sales goals. Makes appropriate customer referrals to other Bank functional areas. Effectively handles more complex customer problems and inquiries as well as ensuring that resolution and follow-up are completed in an accurate and timely matter. Daily account maintenance with no or limited errors Perform teller duties, including but not limited to: account deposits, withdrawals, loan payments, cashing checks, check deposit hold, cash advances, stop payments, gift cards, and issue Cashier's Checks Answers telephone calls to assist customers with questions or requests For complete job description visit our Employment Opportunities page at www.iowastatebank.net/careers/new-account-rep-csr If you are interested in joining our team and would like an application, visit our Employment Opportunities page at: www.iowastatebank.net Iowa State Bank www.iowastatebank.net lowa State Bank is an Equal Opportunity Employer of protected veterans and individuals with disabilities. Iowa State Bank NEW ACCOUNT REPRESENTATIVE/CSR Sibley Branch lowa State Bank, with ten branches located in Northwest lowa is seeking a New Account Representative/CSR to join our team at our Sibley branch. The New Account Representative/CSR is responsible for providing exceptional customer service regarding daily banking transactions such that customer's banking needs are met and expectations are exceeded. Position is responsible for opening various types of accounts that best satisfies the customer's needs. Position will also assist customers with inquiries and problem resolutions in accordance with lowa State Bank's policies, standards and regulations. Every transaction should be viewed as an opportunity for new business development by making the customer aware of any product or service that may be of benefit to them. ESSENTIAL DUTIES: Provides exceptional customer service by greeting customers and assessing customer needs. Answer questions regarding Bank products and services. Opens new deposit accounts. Manages customer portfolio, services relationships and cross sells appropriate products and services to meet customer needs, assuring customer satisfaction, and achieving personal and retail sales goals. Makes appropriate customer referrals to other Bank functional areas. Effectively handles more complex customer problems and inquiries as well as ensuring that resolution and follow-up are completed in an accurate and timely matter. Daily account maintenance with no or limited errors Perform teller duties, including but not limited to: account deposits, withdrawals, loan payments, cashing checks, check deposit hold, cash advances, stop payments, gift cards, and issue Cashier's Checks Answers telephone calls to assist customers with questions or requests For complete job description visit our Employment Opportunities page at www.iowastatebank.net/careers/new-account-rep-csr If you are interested in joining our team and would like an application, visit our Employment Opportunities page at: www.iowastatebank.net Iowa State Bank www.iowastatebank.net lowa State Bank is an Equal Opportunity Employer of protected veterans and individuals with disabilities.